Delivery & Missed Delivery Policy

🚚 Long-Term Rentals (Profit Share)

✅ Free UK-Wide Delivery
We offer free delivery, installation, and collection anywhere in the UK for long-term rentals under our profit-sharing model.
No upfront fees, no delivery charges – we take care of it all.

🕹️ Short-Term Rentals (Events & Private Hire)

💷 Delivery Charges:

• £50 flat rate for locations within 25 miles of our base postcode: CV9 2JJ

• + £0.50 per mile for each mile beyond 25 miles (charged one-way)

Includes delivery, professional setup, and collection after your event.

❌ Missed / Failed Delivery Fee

If we are unable to complete the delivery due to issues outside our control (e.g. no one on-site, venue access denied, incorrect booking details), a missed delivery fee will apply:

• £50 flat charge

• + £0.50 per mile (return trip)

To avoid this, please ensure your venue is accessible at the agreed time and someone is available to receive the machines.

💬 Need Help?

If you're unsure about access or have special requirements, we're happy to help you plan.
📱 Use our live chat (bottom right of this page) to get in touch with our team.